Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Veeva Development Cloud is an industry-leading cloud platform featuring embedded AI capabilities and agents designed to maximize customer productivity. We are expanding our team with individuals who are eager to work hands-on with cutting-edge technology. In this role, you will partner directly with customers to ensure they realize the full value and capabilities of our solutions.
This position is ideal for someone who wants to serve as a trusted, strategic partner, helping customers evolve their solutions over time. If you enjoy solving problems, helping others, and working directly with modern software, this is a great opportunity for you.
Veeva is a global leader in the life sciences industry. Prior experience with our applications or the life sciences sector is not required—we are ready to invest in your professional growth if you have a strong desire to learn and drive customer success.
This is a full-time, permanent remote role with Veeva. This is a customer-facing role that is primarily done remotely with select travel for customer and internal events under 10%. Candidates must reside in Poland and possess full legal authorization to work.
What You'll Do
Drive Business Alignment: Engage directly with customer stakeholders to align their business processes with Veeva Vault’s core capabilities.
Serve as a Strategic Advisor: Translate complex business needs into practical, scalable solution designs while recommending industry best practices, mitigating risks, and identifying continuous improvement opportunities.
Hands-On Solution Delivery: Lead requirements gathering, perform system configurations, and manage full-lifecycle build, test, and deployment activities.
Guide Platform Evolution: Help customers evaluate, test, and adopt new Veeva product releases and cutting-edge features to maximize value.
Bridge Communication Gaps: Clearly articulate complex technical and functional concepts to audiences of varying technical backgrounds, seamlessly connecting customer stakeholders with internal teams.
Ensure Long-Term Success: Establish strategies, monitor cross-project dependencies, and proactively advise customers on ongoing optimizations.
Foster Team Growth: Support team growth by sharing expertise, providing constructive guidance, and encouraging continuous learning across the team.
Develop Expertise: You will be assigned to a product to build depth in Clinical, Safety, Quality, or Regulatory.
Requirements
8+ years of software or technology consulting or admin experience
Proven track record meeting with senior management and executives as a subject matter expert
Desire to be in role that involves self-directed organization and the ability to work independently across multiple customers in a fast-paced environment
Problem-solving skills and ability to take complex customer and vendor concepts and articulate them to audiences of varying perception levels
Fluent in English
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. 