Purpose

The Senior Specialist of Employee Relations will be responsible for executing the delivery of employee relations services to employees and managers in the US. This position will provide a single point of contact for efficiently providing highly accessible expert employee relations interface across multiple businesses. The Senior Specialist for Employee Relations will be responsible for proactive and responsive approaches to employee relations issues that support a positive and productive work environment. This position ensures compliance with all relevant country laws, regulations, policies and practices.

Responsibilities

• Provides expert consultative and problem solving services to managers, employees and Business HR partners regarding HR policies and practices.
• Ensures compliance with all relevant country laws, regulations, policies and practices.
• Conducts or supports investigations into employee relations issues.
• Effectively and accurately maintains confidential ER data in both systems and other fi ling mechanisms.
• Responsible for compliance with applicable Corporate Policies and procedures.
• Ensures professional service is provided at all times in accordance with the expectations and guidelines of the ER department.
• Participates in, or, leads well-defined ER projects.
• Provides ER related training to the business.
• Independently resolves policy & practice inquiries, performance management, workplace accommodations, and other appropriately assigned cases.
• Supports or manages ER Investigations with guidance from manager.
• Provides guidance, information and service under general supervision.
• Thinking is independent but structured by broad principles/procedures in multiple businesses and/or countries.
• Educates management on using appropriate Performance Management skills/tools to gain business advantage.
• Builds and fosters relationships with the business.
• Works closely with customers to jointly design solutions, balancing business, employee and legal needs.
• Gathers relevant information systematically.
• Appropriately document information related to cases and recommended outcomes.
• Takes a broad view of the problem looking at all alternatives and assesses impact on other groups before applying a solution.
• Demonstrates ability to plan, organize and execute to achieve favorable outcomes.
• Being able to execute while balancing risk with business objectives.
• Decisions and actions have short-term impact on organization.