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Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

The MuleSoft Engineer within the Amgen Digital Quality (Veeva Quality Vault) team is accountable for facilitating the design, development, testing, and deployment of MuleSoft integrations and APIs associated with the Veeva Quality Vault Platform. This role will collaborate closely with Veeva Vault platform architects, engineers, and business stakeholders to gather business and technical requirements to architect robust and secure API integration solutions ensuring compliance with Amgen enterprise architecture standards.

Roles & Responsibilities:

• Assist in the design, development, and maintenance of MuleSoft APIs and integrations for Veeva Vault using Mule 4 and Anypoint Platform.
• Build and support data transformations using JSON, XML, and related tools (e.g., DataWeave) 
• Work with integration and data architects to implement integration standards (e.g., API-led connectivity, orchestration, message transformation).
• Develop and configure flows, sub-flows, and connectors within MuleSoft.
• Participate in unit testing, debugging, and deploying integration components.
• Conduct code reviews to ensure code quality and adherence to best practices 
• Collaborate with cross-functional teams to gather and analyse integration requirements.
• Maintain documentation including API specifications, flow diagrams, and deployment processes.
• Follow best practices for security, scalability, and reusability in integration development.
• Assist with CI/CD pipeline integration, using tools such as Git, Jenkins, and Maven.
• Monitor and troubleshoot issues in production and non-production environments.
• Collaborate with platform stakeholders to support roadmap planning, feature enhancements, and best practice implementation
• Serve as a subject matter expert on integration architecture, platform operations, and DevSecOps for APIs
• Oversee delivery of reusable APIs, templates, connectors, and accelerators to speed project delivery and reduce technical debt.
• Maintain detailed documentation of software designs, code, and development processes.
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality.
• Stay up to date on Veeva Vault Features, new releases and best practices around Veeva Platform Governance.

Basic Qualifications and Experience:

• Master's or Bachelor’s degree and 8 to 12 years of Computer Science, IT or related field experience OR

Functional Skills:

Must-Have Skills:

• Strong architectural design and modelling skills
• Experience with Veeva Vault Platform and Products, including Veeva configuration settings and custom builds.
• Experience with system integration, IT infrastructure
• Hands-on experience building APIs using Java, DataWeave, and Mule 4
• Understanding and application of REST APIs, HTTP methods, JSON, and XML 
• Experience with Docker and Kubernetes for managing API workloads and container orchestration
• General knowledge of data management, common data models, metadata management, data quality, master data management, data stewardship, data protection, etc.
• Experience working in agile methodology, including Product Teams and Product Development models
• Strong solution design and problem-solving skills
• Experience in managing systems, implementing and validating projects in GxP regulated environments.
• Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls.
• Proficiency in programming languages such as Python, JavaScript etc.
• Experience with version control systems such as Git.

Good-to-Have Skills:

• Customer-focused with excellent written and verbal communication skills who can confidently work with internal Amgen business stakeholders and external service partners on business process and technology topics
• Experience of working with or supporting systems used in data governance framework. E.g. Collibra, Alation
• Excellent problem-solving skills and committed attention to detail in finding solutions
• Strong knowledge of information systems and network technologies.
• 6-8 years of experience working in global pharmaceutical Industry
• Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc.)
• Proficiency in programming languages such as Python, JavaScript or other programming languages
• Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.

Professional Certifications:

• MuleSoft Developer or Integration Architect Certification (Mandatory)
• Veeva Vault Platform Administrator or Equivalent Vault Certification (Preferred)
• SAFe for Teams (Preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.