Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
The Patient CRM Strategy Lead acts as the CEO for the Patient CRM product suite and is the market owner for the product. This role is responsible for shaping Veeva’s Patient CRM product strategy, creating the Patient CRM product messaging and positioning, determining Patient CRM customer pricing, playing a lead role in senior-level customer discussions, and overall customer success with Patient CRM. The strategy lead is also responsible for the content and structure of our customer events and information flow to the sales teams.
What You'll Do
Advise the Veeva Patient CRM product team on product capabilities and priorities
Create the product messaging and positioning
Create the sales strategy for the Patient CRM product and direct the sales team to execute on that strategy
Determine Patient CRM customer pricing
Play a customer facing role in senior level discussions on the Patient CRM product and strategy
Own overall customer success for Patient CRM
Create and own the revenue plan for the Patient CRM product
Build a high performing, collaborative Patient CRM strategy team
Requirements
8+ years in the Life Sciences industry
3+ years developing or implementing a Patient CRM product
5+ years as a market owner/practice leader
5+ years as a manager of teams of 6+ people
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
