The CDSM Payment Analyst is responsible for supporting procurement, supplier management, contracting, financial operations, reporting, and process improvement activities related to clinical drug supply operations. This role serves as a key liaison between internal stakeholders and external suppliers, ensuring operational excellence through effective contract administration, financial oversight, supplier coordination, data analysis, and continuous improvement initiatives. The Analyst leverages business systems, reporting tools, and emerging technologies to drive efficiency, compliance, and informed decision-making across the organization. 

Responsibilities

• Partner with purchasing and CDO to resolve issues resulting from orders. Examples include discrepancies (e.g. pricing, quantity) between initial requisition, invoices, and purchase order amounts.
• Set up new suppliers, or update existing information and data, for vendors providing goods and services in the vendor management systems, e.g. LSI, cVend, etc.
• Act as a liaison between the business and suppliers to resolve order issues including damaged materials, incorrectly shipped items, returns, etc.
• Update systems, e.g. SRM, ECC, appropriately upon receipt of goods and services. Close out open orders appropriately and initiate payment to suppliers within expected timeframes, which includes providing invoice payment issue identification and resolution support for Stockrooms and R&D Community.
• Track open or outstanding orders. Follow-up with customers, or suppliers as needed to ensure appropriate close out process is executed.
• Collect and analyze data, conduct root-cause analysis, and work with Supervisor to recommend and implement process improvement changes in support of accurate transactions, effective delivery of goods and services, and timely payment to suppliers.
• Provide backup coverage for the R&D PTP Support Supervisor to ensure work of the team is completed on schedule.
• Mentor, train and provide guidance to junior-level PTP Specialists regarding advanced troubleshooting techniques, efficient system usage, and proper resolution to rectify PTP issues.
• Works with R&D customers to identify and promote opportunities to centralize ordering activity whenever possible.