The Operations Quality Senior Systems Engineer will investigate, identify, and implement state-of-the-art technology platforms, focusing on Quality Management Systems (QMS), Learning Management Systems (LMS), Document Management Systems (DMS), Artwork Management Systems, and advanced Data & Analytics solutions leveraging AI. This role acts as a senior technical leader to integrate technical advances into business solutions that drive productivity, compliance, and operational excellence across Quality and Operations. 

Responsibilities: 

• Lead the design, operation, and optimization of large-scale cloud services (AWS) supporting QMS, LMS, DMS, artwork, and data analytics platforms. 
• Troubleshoot complex system issues and tune performance for enterprise-scale applications. 
• Architect and develop robust, scalable, and fault-tolerant cloud-native solutions using REST APIs, microservices, and containerized technologies. 
• Create and maintain Agile, test-driven development workflows for regulated systems, ensuring GxP and compliance requirements. 
• Manage the full software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments for quality and operational platforms. 
• Ensure adherence to AbbVie’s Corporate and Divisional Policies regarding code of conduct, safety, GxP compliance, data security, and the SDLC. 
• Conduct technology assessments, proofs-of-concept, and evaluations of emerging solutions—especially AI/ML—to enhance quality operations and automate business processes. 
• Implement security best practices and collaborate with cross-functional teams, including QA, IT, Regulatory, and Business stakeholders. 
• Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance. 
• Integrate generative AI and analytics into enterprise applications to enable intelligent automation, predictive quality monitoring, and enhanced user experiences. 
• Leverage AWS expertise to architect solutions that are high-performance, cost-optimized, and reliable for global operations.