Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
The Role
Veeva Link is transforming how the global life sciences industry connects with Key Opinion Leaders in Healthcare. Our applications span every stage of market maturity, from established industry standards to fast-growing emerging solutions, so there is always something new to learn and real room to grow.
Our Strategy team owns the market success of our products, from shaping product direction to making sure customers realise lasting value. We are now expanding the Strategy team with a new client value function, and we are looking for a highly motivated Strategy Associate to join the team.
Working side by side with our Strategy Directors, you will take direct ownership of client engagement across some of the world's leading pharmaceutical companies. You will build trusted relationships with key stakeholders, equip client teams to get the most from our products, and drive day-to-day product adoption.
Along the way, you will analyze user engagement trends, turn end-user insights into input for our product roadmap, and show clients how our products deliver measurable business impact.
What You'll Do
Build and champion trusted, consultative relationships with mid-level operational and business leaders across top-tier pharmaceutical companies
Collaborate with Strategy Directors to architect and execute account growth plans, ensuring enterprise clients achieve maximum ROI from Veeva Link applications
Lead high-impact product masterclasses, strategic onboarding, and ongoing enablement sessions that embed Veeva Link into daily client workflows
Leverage adoption metrics and quantitative reporting to analyze user behavior, diagnose drop-off points, and deliver proactive strategic recommendations to key stakeholders
Serve as the strategic conduit between client end-users and internal Product Management teams, advocating for features and usability improvements that solve critical industry challenges
Develop scalable best practices and playbooks for onboarding and continued education
Requirements
1+ years of professional experience in consulting, professional services, customer success or account management
Demonstrated interest or experience in Life Sciences, Healthcare, Commercial Strategy, or Medical Affairs
Strong executive presentation skills. Ability to articulate complex software capabilities simply and lead engaging, high-energy client sessions
Comfortable working with data sets, creating executive-level reports, and translating raw metrics into compelling business narratives
Natural relationship builder who excels at navigating multi-stakeholder enterprise environments
Exceptional organizational agility with the ability to manage competing priorities across cross-functional internal and external teams
Bachelor’s degree required
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
